Terms and Conditions
- Client: A party delaing directly with webricate for any
kind of work is referred to as client. This also includes companies acting on
behalf of their clients.
- Contract: Approval of all work, including domain
searching, telephone support and approval of work through project sites shall be
deemed a contractual agreement between webricate and the client. Important:
Client accepts the terms and conditions outlined in this document if either
initial payment has been made or work has been committed to in any form
including, email and inital meeting minutes on project sites.
- Third Party Charges: All third party costs arising from
any mutual contract with client to complete work are being met by client.
Webricate recommends that clients register their own domain names so that they
have full ownership of these but where we have registered a domain name on the
client’s behalf, with clients approval, we will transfer all domain information
to client at the end of project. Similarly any hosting information we obtain
during website design or application development will be handed over to client
with full access. Any special vouchers applied to your domain or hosting account
to get you a discount on domain or hosting are proprty of webricate.co.uk. You
can use them to buy further products after approval. Any third party costs
incurred by webricate , if not paid by client, can be returned or cease to work
at any time. Any hosting or domain not paid within 15 days can be removed or
cancelled by webricate without notice.
- Clients Responsibilities with Regard to Copyright: In
situations where the client provides images, text, animations or any other
content for their website they are legally responsible for ensuring that this
material does not infringe any copyright. Certain images provided by
Webricate.co.uk in the construction of the website may have been purchased under
licence from stock image suppliers. These images are generally only licensed for
use on a single website and may not be used in publicity material. The website
owner is legally responsible for ensuring that this does not happen. If you wish
to use any images from the site for other purposes please contact us
(email@webricate.com) for clarification.
- Quotations: The price quoted to the client is for the work
agreed on the quotation only. We do promise to beat any genuine written quote
from European web design agencies by more than 10% however this do not include
special offers given by our affiliated design and development companies. The
quote given to client always contains a detailed document with complete
requirment on which the quote is based. If there is any need of further work, as
evaluated by webricate then, client may have to pay extra charges for such work.
Webricate also has right to reduce or enhance functionality of items written
within quote if client has been given a price range rather than actual price
figure.
- Search Engine Promotion: Webricate provides search engine
optimisations services as a separate contract than web design or development.
Its clients responsibility to promote their website on search engines however
all our designs and developed websites include seach engine friendly code. We
design and develop websites keeping search engine optimization in mind however
due to nature of content it is different for every website.
- Mock ups and Conceptualising:The process of producing
website concepts or mockups is sometimes referred to as conceptualising. Mock
ups can include graphics and design proposals with actual/random colours. For
website design these are part of the package for high cost sites (above £800).
For websites with less cost these are not procuded unless agreed in contract or
paid for in advance. If you require to view a mockup then your preferred colour
scheme, fonts and design requirments must be with us within initial stage of
your project. If we do not have this information an appropriate desing will
still be produced and if its not to your taste, it might not be possibel to
change all of it and redo it without extra charges. Another website or a website
template that you like can be shown as an example of what you require from us
before we start working on it.
- Content: Web content specifically text and images are not
provided as part of the package, we can write articles for your at an additional
cost or include article writing in contract for an additional cost. It is
client's responsibility to provide webricate with content that they want to
place on website. To carry out all tasks on scheduled time we must get content
on time. To ensure your deadlines are being met you must cooperate and provide
us content at right time. We recomment you provide us all information in
advance. If we have to wait for your content at any stage, we reserve the right
to apply a surcharge of up to 25%. This may lead to delay in your project
deadline. If you are unsure please speak to us beforehand to avoid this.
- Failure to provide content:In case you fail to provide us
content within 1 month of work start date, webricate reserves the right to
close/lock the project and remaining balance agreed on project contract becomes
payable immidiately. Text should be delivered in non-protected format and images
should be sent in an editable format and none of them should be in read only
form. Any password protection or limitation of access may cause delay in your
project.
- Cancellation: Should the client wish to cancel at any
point during the process they shall remain liable for the work that has taken
place and shall be invoiced accordingly.
- Advance Payment: An advance of 50% of the total cost of
the project is required before work can commence. After work commences this
is non-refundable.
- Payment terms: Payment is currently accepted by cheque
or BACS in UK Pounds Sterling, unless otherwise agreed. If your cheque is
returned by the bank as unpaid for any reason, you will be liable for a
"returned cheque" charge of £35.
- Payment: Payment of any balance will be due within 15
days of final invoice date. Full publication of the Web Pages may take place
only after full payment has been received. Any material previously published may
be removed if payment is not received. When this occurs a minimum charge
of £50 will be required to have the site restored.
- Late Payment: Accounts that have not been settled within
7 days of our final reminder will incur a late payment charge of 10% of the
amount outstanding. You will also be charged statutory interest of 8% above the
reference rate (fixed for the six month period within which date the invoices
became overdue) pursuant to the late payment legislation.
- Future Support: Client accepts the sight fully functional
and completed work. There is a testing period of 1 week for each of our project.
If you are unhappy with anything you need to report it within 7 days. Any
incompleted work, missing code/files or updates missing on behalf of webricate
will be completed for free. Any additional functionality will incur extra charge
or maybe made part of the project with extended dead line. Webricate.co.uk is
not responsible for future support by usual agreement. We provide support
upon request and for an agreed fee. No guarantee of future support is given
unless an ongoing support package is negotiated.
- Future Site Problems: Unfortunately malicious software,
website hacking, spyware, security issues and viruses are part of today’s
Internet presence. It is highly unlikely that these will affect your website,
and Webricate.co.uk will make sure you are protected from this as much as we
can. We cannot be held responsible for problems that develop on completed sites
as a result of illegal activity. Anything uploaded on clients hosting space
prior to its access by Webricate and after our process has completed, is clients
responsibility and if requested we can backup and delete every irrelevant thing
for a small fee.
- Compliance with Ecommerce, Accessibility or Other
Regulations: We design websites in accordance with the client’s
specifications. It is the client’s responsibility to ensure that the website and
its content comply with standing regulations. We cannot accept responsibility
for any failure to comply with regulations related to accessibility, selling
online or those related to a specific business or trade. We can research this on
the client’s behalf upon request, but in any business where complex compliance
issues exist we recommend that the client takes legal advice from their company
lawyer.
- Site Licensing: – All work is licensed to clients on full
final payment as agreed in contract. Should you wish to remove source code from
our hosting environment we will upon a fee of £50 remove the source code and all
graphics, branding, images and databases. For projects where this has been no
agreement on licensing the source code remains with webricate. If any setup is
required client will have to pay an extra fee for each setup.
Notes:
Should Webricate.co.uk waive any of these terms on an individual basis, this
shall not affect the validity of remaining clauses or commit Webricate.co.uk to
waive the same clause on any other occasion.
By agreeing to these terms and conditions your statutory rights are not
affected.
Webricate.co.uk reserves the right to change or modify any of these terms or
conditions at any time. Should clarification of any of the above be required
please contact us from one of our websites http://webricate.co.uk.